Ms Lindsey Wallett

Lindsey Wallett ÔÇô Founder, Consultant, and Operational Strategist Lindsey Wallett is the Founder and CEO of See-Contact Solutions, a consulting practice that helps organisations simplify complex operations, implement practical technology solutions, and improve customer-facing processes. With more than 13 years of experience across healthcare, customer operations, product services and digital transformation, Lindsey specialises in identifying the operational friction that quietly drains time, money and energy inside businesses. Her work focuses on turning that friction into measurable improvement through better processes, smarter technology adoption, and clearer operational strategy. Through See-Contact Solutions, Lindsey works with SMEs and technology startups to diagnose operational inefficiencies, optimise service environments such as contact centres, and guide organisations through digital transformation initiatives that are practical and commercially grounded. Her approach focuses on helping growing businesses build operational foundations that scale without unnecessary complexity or wasted cost. LindseyÔÇÖs career spans customer experience operations, product management, implementation strategy and organisational change. This cross-functional background allows her to bridge the gap that often exists between leadership teams, operational environments and technology delivery. She is also deeply passionate about leadership and the role it plays in shaping resilient organisations. Lindsey believes strong leadership is not just about strategy, but about creating environments where people can grow, challenge ideas and build systems that work better for both employees and customers. Alongside her consulting work, Lindsey is committed to developing practical frameworks, tools and conversations that help organisations and leaders navigate an increasingly technology-driven business environment.